24/7 IT Support Brisbane

24/7 IT Support Brisbane

Keeping Your Business Running Smoothly

Modern businesses rely more and more on IT systems to keep their business data secure while reaching as many customers as possible. For this reason, it has never been more important to ensure that your IT infrastructure is well-maintained and optimised in order to maximise productivity and revenue.

Outsourcing the management of your IT systems to a reliable managed service provider, such as Tech Cover, will give you access to a team of highly skilled and experienced IT specialists to monitor and maintain your IT infrastructure for a fraction of the cost of hiring an in-house IT manager. With Tech Cover as your managed service provider, you can focus on the day-to-day operations of running and growing your business with the peace of mind that your business IT management is in good hands.

Our 24-hour IT support will maximise uptime, keeping your business running smoothly and your data secure around the clock. Call Tech Cover today on 1300 832 326 for reliable, 24/7 IT support Brisbane and Australia-wide.

Assurance Before Insurance

Do you want to keep IT support maintenance costs to a budget but still have the assistance you need exactly when you need it? We will have a service plan that suits your business needs.

IT equipment and services are generally a tool to achieve a business goal. When they are compromised, or simply unavailable, getting that job done can be hampered by this loss of service or stability.

The team at Tech Cover have over 20 years experience doing just that.  Keeping your business operational through thick and thin.

Up-to-date Industry Knowledge

For less than the cost of hiring a full-time in-house IT manager, you will have access to an entire team of IT specialists working to manage and optimise your IT systems. In the fast-paced IT industry, staying up to date on industry changes can be a full-time job in itself and just isn’t feasible for most small business owners.

With Tech Cover as your managed service provider, you can count on us to stay on top of industry changes, providing up-to-date knowledge to keep your IT systems optimised and secure.

Expert Advice When You Need It

Our IT support services also include expert advice and troubleshooting for all of your technology-based issues and concerns. Whether you need training tips to improve online security within your team or user management to ensure staff can only access information relevant to their position, Tech Cover has the solution.

IT Security Support

Keeping your business data and network secure is an ongoing process that requires regular attention. As your managed service provider, we will run regular analyses of your IT systems and implement automatic patches and updates to keep your business protected against potential cyber threats.

In the unlikely event of a successful cyber attack, our 24/7 IT support will ensure that your business is back up and running as soon as possible, reducing downtime and any subsequent revenue loss.

24-Hour IT Support Brisbane

Tech Cover offers reliable IT management services, and 24-hour IT support Brisbane and Australia-wide. Whether you have a new small business in need of professional IT management or you run an established business that is struggling to keep up with the growing demands of managing your IT systems, Tech Cover has the solution.

Our team of experienced IT specialists will keep your business running smoothly and your data secure, giving you the freedom to focus on what you do best. Call Tech Cover today on 1300 832 326 for reliable IT support at a competitive price, or fill out our contact form and we’ll get back to you as soon as possible.

Bring control back to your workplace. Get your obligation free quote today.

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We’ve Been Trusted By

Our Service Packages

1. Tech Cover Essentials

Tech Cover Essentials performs multiple daily hardware and software audits to identify patches and firmware updates. It includes:

  • Enterprise grade monitored anti-virus and anti-malware solutions
  • Monitoring of desktop performance
  • Management of your computer security policies and the remote support software
  • Individual support calls are charged with a 10% discount applied

2. Tech Cover Elite

Tech Cover Elite is the full support package including all that Tech Cover Essentials offers as well as adding unlimited 9 x 5 business hours helpdesk support covering:

  • Malware and virus removal, software installation
  • Application support
  • Patching support and all your IT administrative tasks
  • Cloud backup solution to secure your data

“The team are knowledgeable and friendly and they are always quick to respond.

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"made sure everything was humming perfectly

Tech Cover helped us to create a “No waiting zone” for our editing suites. Essentially we said we don’t want to wait for any uploading, downloading, exporting, importing, rendering etc. They built our computers from scratch, recreated our entire software environment, built our NAS, set us up in the cloud, and made sure everything was humming perfectly. Whenever we have a drama we just called their help desk and it is normally resolved within 5 minutes to half an hour. Great team, and great people.

– Dylan Webber – Video Domain

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“they are always quick to respond

We use Tech Cover for our business and are very happy with their service. The team are knowledgeable and friendly and they are always quick to respond. I would highly recommend using Tech Cover, they have helped our business run smoother and I know that all of our computers and data are up to date and safe.

– Lauren Hunter – Platinum Joinery

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"one of the best customer service teams I have ever dealt with

These guys are fantastic, one of the best customer service teams I have ever dealt with. They are based in Queensland and my business is based in Victoria, however today I have transferred all our email and website hosting to them because of how easy and professional they have been to deal with. Great job guys.

How Can Tech Cover Benefit My Business?

Have peace of mind knowing that your systems and data are protected.
Collaborate and communicate with your on-site or remote teams effectively.
Control your IT costs and enjoy value for money.