IT Support for Medical Professionals
Medical Professionals: focus on care, we’ve got IT.
Our managed IT services help you mitigate risks and protect your patients. Our experts will design a system with you so you can focus on your patients and clinical needs.
We proactively monitor your systems, network and cloud services so you don’t have to worry about downtime or security breaches. We work as a team with you to provide the best solution for your needs now and for the future.
Assurance Before Insurance
Do you want to keep IT support maintenance costs to a budget but still have the assistance you need exactly when you need it? We will have a service plan that suits your business needs.
IT equipment and services are generally a tool to achieve a business goal. When they are compromised, or simply unavailable, getting that job done can be hampered by this loss of service or stability.
The team at Tech Cover have over 20 years experience doing just that. Keeping your business operational through thick and thin.
Leave IT to the experts
Medical Professionals need IT Proactive solutions, not reactive. With Managed IT Support for medical professionals, we’ll work with you through procurement and change management to help you reduce costs and improve efficiencies at your company. Your IT provider should be looking to your future as much as you do.
Protect your patients and their data with IT support
Medical professionals focus on patient care and can’t afford to worry about IT issues. Let Managed IT Support for Medical Professionals take care of the IT so you don’t have to. We’re cyber security focused and will protect your patients’ data by proactively monitoring and protecting your systems from break-ins, malware, ransomware, and other threats.
Never worry again
Not sure if your systems are safe? Are you sure your backups have been running? What will you do if you come in tomorrow and your computer doesn’t start? Let our company work for you with a dedicated support team to provide support 24 hours a day 7 days a week, 365 days a year. Never worry about downtime again!
We’ve Been Trusted By
Our Service Packages
1. Tech Cover Essentials
Tech Cover Essentials performs multiple daily hardware and software audits to identify patches and firmware updates. It includes:
- Enterprise grade monitored anti-virus and anti-malware solutions
- Monitoring of desktop performance
- Management of your computer security policies and the remote support software
- Individual support calls are charged with a 10% discount applied
2. Tech Cover Elite
Tech Cover Elite is the full support package including all that Tech Cover Essentials offers as well as adding unlimited 9 x 5 business hours helpdesk support covering:
- Malware and virus removal, software installation
- Application support
- Patching support and all your IT administrative tasks
- Cloud backup solution to secure your data
“The team are knowledgeable and friendly and they are always quick to respond.
"made sure everything was humming perfectly
Tech Cover helped us to create a “No waiting zone” for our editing suites. Essentially we said we don’t want to wait for any uploading, downloading, exporting, importing, rendering etc. They built our computers from scratch, recreated our entire software environment, built our NAS, set us up in the cloud, and made sure everything was humming perfectly. Whenever we have a drama we just called their help desk and it is normally resolved within 5 minutes to half an hour. Great team, and great people.
– Dylan Webber – Video Domain
“they are always quick to respond
We use Tech Cover for our business and are very happy with their service. The team are knowledgeable and friendly and they are always quick to respond. I would highly recommend using Tech Cover, they have helped our business run smoother and I know that all of our computers and data are up to date and safe.
– Lauren Hunter – Platinum Joinery
"one of the best customer service teams I have ever dealt with
These guys are fantastic, one of the best customer service teams I have ever dealt with. They are based in Queensland and my business is based in Victoria, however today I have transferred all our email and website hosting to them because of how easy and professional they have been to deal with. Great job guys.