Managed IT Service Provider For Small Business Brisbane
Keep Your Small Business Running Smoothly
Using a managed service provider (MSP) for the monitoring and maintenance of your IT infrastructure will keep your small business running smoothly and protected from potential cyber threats. A managed service provider is a cost-effective way for small businesses to access the experience and expertise of a team of IT specialists without the added cost and hassle of hiring an in-house team.
Our IT experts will take all technology-based problems off of your plate leaving you to focus on growing your business with peace of mind that your IT systems will be professionally monitored and optimised. Tech Cover is your local managed service provider offering a comprehensive IT management service that will keep your data secure and your IT systems running at peak efficiency.
Assurance Before Insurance
Do you want to keep IT support maintenance costs to a budget but still have the assistance you need exactly when you need it? We will have a service plan that suits your business needs.
IT equipment and services are generally a tool to achieve a business goal. When they are compromised, or simply unavailable, getting that job done can be hampered by this loss of service or stability.
The team at Tech Cover have over 20 years experience doing just that. Keeping your business operational through thick and thin.
Cost-Effective IT Management
With businesses becoming increasingly reliant on their IT systems, reliable IT management is more important than ever to keep a business running smoothly. However, many small businesses don’t have the resources to appoint a full-time in-house IT manager.
Outsourcing the management of your IT infrastructure is a cost-effective way for small businesses to ensure that their business data and network will remain secure. Not only will this significantly reduce the cost of IT management when compared with hiring an in-house IT manager, using an MSP comes with access to an entire team of IT specialists dedicated to the security and smooth operation of your IT systems.
Professional Management Of IT Infrastructure
Your managed service provider will take care of the regular monitoring and maintenance of your IT hardware, software, and environment. This includes regular system analyses to identify and patch any vulnerabilities within your network, fortifying your IT systems against potential cyber threats.
Dedicated Team Of IT Specialists
It is common for employees of small businesses to take on extra tasks that may not fall within their area of expertise in order to delay hiring additional personnel, reducing costs. However, assigning IT management and security tasks to inexperienced employees can allow for important steps to fall through the cracks. This can easily result in a data breach and system downtime causing a significant loss of productivity, loss of revenue, and even compliance breaches.
With a managed service provider, you can rest assured that your IT systems will be consistently managed and optimised by a team of IT specialists dedicated to keeping your IT infrastructure secure and operational. Our experienced team knows how to quickly detect and patch weaknesses within your network that could otherwise be exploited by cyber attacks. You will also have access to ongoing support and expert advice for all of your IT needs.
Access To Tools & Expertise
Another benefit of using a managed service provider for small businesses is that you will have access to the latest technologies and innovations, with up-to-date industry knowledge that would otherwise be unavailable to small businesses.
Taking advantage of the expertise and data security resources your managed service provider has to offer will put you one step ahead of your competitors and reduce the risk of cyber threats.
Tailored & Scalable IT Services
Tech Cover offers reliable IT management with IT services tailored to the needs of your business to ensure that you are only paying for what you need. Our IT services are also easily scalable to accommodate the growing needs of your business as it evolves.
Data Backup & Recover
We will also provide reliable data backup processes and can assist in data recovery in the event of a disaster. If a system breach occurs, you will know exactly who to call to get your business back online as quickly as possible, reducing downtime and ensuring the security of your data.
Managed Service Provider Brisbane
Tech Cover is your local Brisbane managed service provider, providing reliable IT management services for small businesses at a competitive price. Whether you’re just starting out or looking to accommodate the additional IT needs of a growing business, Tech Cover has the solution. Call us today on 1300 832 326 for tailored IT services Brisbane and Australia-wide.
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We’ve Been Trusted By
Our Service Packages
1. Tech Cover Essentials
Tech Cover Essentials performs multiple daily hardware and software audits to identify patches and firmware updates. It includes:
- Enterprise grade monitored anti-virus and anti-malware solutions
- Monitoring of desktop performance
- Management of your computer security policies and the remote support software
- Individual support calls are charged with a 10% discount applied
2. Tech Cover Elite
Tech Cover Elite is the full support package including all that Tech Cover Essentials offers as well as adding unlimited 9 x 5 business hours helpdesk support covering:
- Malware and virus removal, software installation
- Application support
- Patching support and all your IT administrative tasks
- Cloud backup solution to secure your data
“The team are knowledgeable and friendly and they are always quick to respond.
"made sure everything was humming perfectly
Tech Cover helped us to create a “No waiting zone” for our editing suites. Essentially we said we don’t want to wait for any uploading, downloading, exporting, importing, rendering etc. They built our computers from scratch, recreated our entire software environment, built our NAS, set us up in the cloud, and made sure everything was humming perfectly. Whenever we have a drama we just called their help desk and it is normally resolved within 5 minutes to half an hour. Great team, and great people.
– Dylan Webber – Video Domain
“they are always quick to respond
We use Tech Cover for our business and are very happy with their service. The team are knowledgeable and friendly and they are always quick to respond. I would highly recommend using Tech Cover, they have helped our business run smoother and I know that all of our computers and data are up to date and safe.
– Lauren Hunter – Platinum Joinery
"one of the best customer service teams I have ever dealt with
These guys are fantastic, one of the best customer service teams I have ever dealt with. They are based in Queensland and my business is based in Victoria, however today I have transferred all our email and website hosting to them because of how easy and professional they have been to deal with. Great job guys.