Managed IT Service Provider Mackay

Managed IT Service Provider Mackay Business IT Support

Business IT Support Mackay

Tech Cover provides comprehensive IT management services Mackay and Australia-wide that can be tailored to the needs of your business. Outsource your IT management to a dedicated team of IT professionals for a fraction of the cost of hiring an in-house manager.

We will take care of the monitoring and maintenance of your IT infrastructure, managing cloud storage and network security while providing professional advice and IT support as you need it. You can focus on your business’s daily operations and growth with the knowledge that our team will constantly be working to keep your IT systems optimised and secure.

Whether you’re a new startup or you’re struggling to manage the growing IT needs of your business; Tech Cover can provide the perfect IT management services for your business, ensuring that you are only paying for the services you need. Call us today on 1300 832 326 for a quote.

Assurance Before Insurance

Do you want to keep IT support maintenance costs to a budget but still have the assistance you need exactly when you need it? We will have a service plan that suits your business needs.

IT equipment and services are generally a tool to achieve a business goal. When they are compromised, or simply unavailable, getting that job done can be hampered by this loss of service or stability.

The team at Tech Cover have over 20 years experience doing just that.  Keeping your business operational through thick and thin.

IT Monitoring & Maintenance

As your managed service provider, Tech Cover will regularly monitor and maintain your IT infrastructure. We will track the age, condition, and warranty status of your hardware to avoid unexpected equipment failure that could impact your business.

We will also consistently monitor your IT software, carrying out automatic patching and updates to keep your IT systems operating at peak efficiency, maximising your uptime.

Cloud Management Services

When it comes to data management, we’re the experts. Cloud computing is the way to go for cost-efficient and secure data storage that is easily scalable. Tech Cover provides comprehensive cloud management services Mackay and Australia-wide to ensure that your cloud use is optimised and that you are only paying for what you are using.

We can also assist with data backup and recovery services through cloud-based storage to get your business back up and running as quickly as possible in the event of a disaster.

Proactive Network Security

Keeping your business data safe has never been more critical in order to build customer confidence and maintain the reputation of your business. However, with new cyber threats every day, effective network security is no easy feat.

With our team of experienced IT specialists, you can rest assured that your business data and network will be protected against potential cyber threats. We will run frequent analyses of your IT systems to identify and address any weak points before they can be exploited. Our proactive approach to cyber security will ensure that your network is fortified against cyberattacks before they happen, reducing the risk of a breach and resultant downtime.

Professional Advice & Ongoing Support

By outsourcing your IT management to Tech Cover, you will have access to professional advice and ongoing IT support when you need it, ensuring that all IT queries or issues are resolved quickly.

We can even provide advice for your staff on best practices for data security in order to prevent common cyber threats such as email scams and unsafe downloads.

Reliable IT Management Mackay

If you’re looking for a reliable way to keep your IT systems secure and optimised without the exorbitant cost of hiring an in-house team, look no further than Tech Cover. As your managed service provider, we will take care of all technology-based daily management and any problems that may arise, leaving you free to focus on the day-to-day operation and growth of your business.

For reliable IT management Mackay at a competitive price, Tech Cover is the number one choice. Call us today on 1300 832 326 for more information or fill out our contact form.

Bring control back to your workplace. Get your obligation free quote today.

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We’ve Been Trusted By

Our Service Packages

1. Tech Cover Essentials

Tech Cover Essentials performs multiple daily hardware and software audits to identify patches and firmware updates. It includes:

  • Enterprise grade monitored anti-virus and anti-malware solutions
  • Monitoring of desktop performance
  • Management of your computer security policies and the remote support software
  • Individual support calls are charged with a 10% discount applied

2. Tech Cover Elite

Tech Cover Elite is the full support package including all that Tech Cover Essentials offers as well as adding unlimited 9 x 5 business hours helpdesk support covering:

  • Malware and virus removal, software installation
  • Application support
  • Patching support and all your IT administrative tasks
  • Cloud backup solution to secure your data

“The team are knowledgeable and friendly and they are always quick to respond.

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"made sure everything was humming perfectly

Tech Cover helped us to create a “No waiting zone” for our editing suites. Essentially we said we don’t want to wait for any uploading, downloading, exporting, importing, rendering etc. They built our computers from scratch, recreated our entire software environment, built our NAS, set us up in the cloud, and made sure everything was humming perfectly. Whenever we have a drama we just called their help desk and it is normally resolved within 5 minutes to half an hour. Great team, and great people.

– Dylan Webber – Video Domain

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“they are always quick to respond

We use Tech Cover for our business and are very happy with their service. The team are knowledgeable and friendly and they are always quick to respond. I would highly recommend using Tech Cover, they have helped our business run smoother and I know that all of our computers and data are up to date and safe.

– Lauren Hunter – Platinum Joinery

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"one of the best customer service teams I have ever dealt with

These guys are fantastic, one of the best customer service teams I have ever dealt with. They are based in Queensland and my business is based in Victoria, however today I have transferred all our email and website hosting to them because of how easy and professional they have been to deal with. Great job guys.

How Can Tech Cover Benefit My Business?

Have peace of mind knowing that your systems and data are protected.
Collaborate and communicate with your on-site or remote teams effectively.
Control your IT costs and enjoy value for money.