How Much Do Managed IT Support Services Cost?
Management Needs of Your Business
With a quality managed service provider (MSP), the cost of IT support services will depend on the IT infrastructure and management needs of your business. This ensures that your IT support services are tailored to suit your IT systems so that you are only paying for what you need. There are a number of factors that are used to determine the cost of IT management services, from the IT environment to the amount of support your business needs.
Tech Cover is your local Brisbane managed service provider, offering reliable IT management including the monitoring and maintenance of your IT software, hardware, and environment. Our experienced team of IT technicians will oversee the management of your IT systems for a reasonable monthly fee, reducing the risk of cyberattacks resulting in loss of productivity, loss of revenue, and emergency call-outs.
Determining The Cost Of Managed IT Support Services
The level of IT support your business needs is a key factor in determining the cost of your managed IT support services. With a managed service provider you can outsource all of your IT management tasks from network security, the monitoring and maintenance of your IT systems, and data backup and recovery processes. This is often the best option for small to medium-sized businesses where hiring an in-house IT team is not an option as all of the IT management is taken care of leaving you to focus on the daily operation and growth of your business.
For slightly larger businesses, or if you already have an in-house IT manager, you may simply need supporting IT management services to help accommodate business growth, pick up the slack during staff leave and busy periods, and to provide expert advice and assistance for more complex issues.
Alternatively, your business may only need help with the management and maintenance of your IT hardware such as servers, routers, and other IT equipment while your in-house team manages software management and internal IT support.
It Services Tailored To Your Needs
Regardless of your IT management needs, Tech Cover can design an IT management service tailored to the requirements of your business. This will ensure that you are only paying for the services you need, providing a cost-effective alternative to hiring and managing an in-house IT team.
Scalable IT Management
Additionally, by outsourcing your IT management to an experienced managed service provider you will have access to IT services that are easily scalable to your needs. As your managed service provider, Tech Cover offers scalable IT services that can accommodate your growing IT needs as your business evolves.
Predictable Costs
With a managed service provider you can have peace of mind that your IT systems will be professionally monitored and maintained for a flat monthly rate. We take a proactive approach to IT management, fortifying your business against potential cyber threats before they happen. This reduces the risk of data loss and loss of revenue as a result of a cyberattack, let alone the unknown emergency call-out fees you would have to pay when an attack occurs.
When a problem arises, your managed service provider will have already implemented data backup processes for efficient data recovery to get your business back up and running as quickly as possible.
Reliable IT Management Brisbane & Aus Wide
Tech Cover provides reliable IT management services Brisbane and Australia-wide, at a competitive price. Keep your IT systems protected and optimised at a fraction of the cost of hiring an in-house IT manager and take advantage of the experience and expertise of an entire team of IT specialists. For more information on the cost of managed IT services and a personalised quote, call us today on 1300 832 326.
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Our Service Packages
1. Tech Cover Essentials
Tech Cover Essentials performs multiple daily hardware and software audits to identify patches and firmware updates. It includes:
- Enterprise grade monitored anti-virus and anti-malware solutions
- Monitoring of desktop performance
- Management of your computer security policies and the remote support software
- Individual support calls are charged with a 10% discount applied
2. Tech Cover Elite
Tech Cover Elite is the full support package including all that Tech Cover Essentials offers as well as adding unlimited 9 x 5 business hours helpdesk support covering:
- Malware and virus removal, software installation
- Application support
- Patching support and all your IT administrative tasks
- Cloud backup solution to secure your data
“The team are knowledgeable and friendly and they are always quick to respond.
"made sure everything was humming perfectly
Tech Cover helped us to create a “No waiting zone” for our editing suites. Essentially we said we don’t want to wait for any uploading, downloading, exporting, importing, rendering etc. They built our computers from scratch, recreated our entire software environment, built our NAS, set us up in the cloud, and made sure everything was humming perfectly. Whenever we have a drama we just called their help desk and it is normally resolved within 5 minutes to half an hour. Great team, and great people.
– Dylan Webber – Video Domain
“they are always quick to respond
We use Tech Cover for our business and are very happy with their service. The team are knowledgeable and friendly and they are always quick to respond. I would highly recommend using Tech Cover, they have helped our business run smoother and I know that all of our computers and data are up to date and safe.
– Lauren Hunter – Platinum Joinery
"one of the best customer service teams I have ever dealt with
These guys are fantastic, one of the best customer service teams I have ever dealt with. They are based in Queensland and my business is based in Victoria, however today I have transferred all our email and website hosting to them because of how easy and professional they have been to deal with. Great job guys.
How Can Tech Cover Benefit My Business?
Have peace of mind knowing that your systems and data are protected.
Collaborate and communicate with your on-site or remote teams effectively.
