Why Use A Managed IT Service Provider?

Why Use A Managed IT Service Provider

Simplify The Monitoring & Maintenance Of Your IT Systems

Outsourcing the management of your IT infrastructure to a managed service provider (MSP) is the best way to simplify the monitoring and maintenance of your IT systems. You can rest assured that your IT services are being managed by a team of professionals while taking all IT and technology-based problems off of your plate. A managed IT service provider is also a cost-effective alternative to hiring an in-house IT manager, yet you will benefit from the experience and industry knowledge of a team of IT specialists.

Tech Cover offers comprehensive IT management services, taking a proactive approach to the management of your IT systems. We will undertake the regular monitoring and maintenance of your IT hardware, software, and environment to keep your data safe and your IT systems optimised, generating solutions to any IT issues as they arise and even assisting in data backup and disaster recovery.

Assurance Before Insurance

Do you want to keep IT support maintenance costs to a budget but still have the assistance you need exactly when you need it? We will have a service plan that suits your business needs.

IT equipment and services are generally a tool to achieve a business goal. When they are compromised, or simply unavailable, getting that job done can be hampered by this loss of service or stability.

The team at Tech Cover have over 20 years experience doing just that.  Keeping your business operational through thick and thin.

Save Money

One key reason to use a managed IT service provider is to save money. Using an MSP to manage your IT systems means that you will have IT specialists remotely monitoring and maintaining your IT infrastructure at a fraction of the cost of hiring an in-house IT team.

Additionally, the proactive approach of an MSP in terms of data and network security and monitoring is much more cost-effective than responding to an IT breach or breakdown as it happens. Avoid the inflated costs of an emergency call out with the predictable cost of a managed service provider.

Access To A Team OF IT Experts

It is common for employees of small businesses to take on extra tasks that may not fall within their area of expertise in order to reduce costs. However, when it comes to IT management, this can be a costly mistake. With businesses becoming increasingly reliant on their IT systems, assigning IT management tasks to inexperienced employees can allow for important IT maintenance steps to fall through the cracks. These mistakes can easily result in a loss of productivity and revenue.

With a managed IT service provider, your IT systems will be in the hands of a team of qualified and experienced IT specialists giving you peace of mind that your data and network will remain secure. You will also have access to ongoing advice and technical support from your IT management team as needed.

Proactive IT Problem Solving

Your managed service provider will be constantly monitoring your IT systems to identify and address potential issues before they can be exploited. With the proactive approach and IT problem solving of an MSP, you can significantly reduce the risk of lost productivity and revenue as a result of a cyber-attack.

As your managed service provider, Tech Cover will institute reliable security measures combined with regular system monitoring, ensuring that important software updates and patches are immediately applied, to protect your business data. Our focus on prevention, as opposed to reaction, will keep your data and network security one step ahead of potential cyber threats.

Controlled Disaster Recovery

With a managed service provider you will also have the luxury of controlled data recovery in the event of a disaster rather than scrambling to get your business back up and running when a breach occurs. You will know exactly who to call in the unlikely occurrence of a system breakdown to ensure that your business is back online as quickly as possible.

Your MSP will provide reliable data backup and disaster recovery protocols to keep your data secure and minimise revenue loss in the event of a disaster.

Local Managed IT Service Provider

Based in Brisbane, Tech Cover is your local managed IT service provider with people on the ground nationwide. Remove the headache of technology-based issues with our IT management services allowing you to focus on the operation and growth of your business.

With Tech Cover as your managed service provider, you will have peace of mind that your data and network will remain secure at a fraction of the cost of hiring an in-house IT team. For reliable IT management tailored to the needs of your business call Tech Cover today on 1300 832 326.

What Are The Benefits of Managed IT Services?
What Do Managed IT Service Providers Do?
What Is A Managed IT Service Provider?

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We’ve Been Trusted By

Our Service Packages

1. Tech Cover Essentials

Tech Cover Essentials performs multiple daily hardware and software audits to identify patches and firmware updates. It includes:

  • Enterprise grade monitored anti-virus and anti-malware solutions
  • Monitoring of desktop performance
  • Management of your computer security policies and the remote support software
  • Individual support calls are charged with a 10% discount applied

2. Tech Cover Elite

Tech Cover Elite is the full support package including all that Tech Cover Essentials offers as well as adding unlimited 9 x 5 business hours helpdesk support covering:

  • Malware and virus removal, software installation
  • Application support
  • Patching support and all your IT administrative tasks
  • Cloud backup solution to secure your data

“The team are knowledgeable and friendly and they are always quick to respond.


"made sure everything was humming perfectly

Tech Cover helped us to create a “No waiting zone” for our editing suites. Essentially we said we don’t want to wait for any uploading, downloading, exporting, importing, rendering etc. They built our computers from scratch, recreated our entire software environment, built our NAS, set us up in the cloud, and made sure everything was humming perfectly. Whenever we have a drama we just called their help desk and it is normally resolved within 5 minutes to half an hour. Great team, and great people.

– Dylan Webber – Video Domain


“they are always quick to respond

We use Tech Cover for our business and are very happy with their service. The team are knowledgeable and friendly and they are always quick to respond. I would highly recommend using Tech Cover, they have helped our business run smoother and I know that all of our computers and data are up to date and safe.

– Lauren Hunter – Platinum Joinery


"one of the best customer service teams I have ever dealt with

These guys are fantastic, one of the best customer service teams I have ever dealt with. They are based in Queensland and my business is based in Victoria, however today I have transferred all our email and website hosting to them because of how easy and professional they have been to deal with. Great job guys.

How Can Tech Cover Benefit My Business?

Have peace of mind knowing that your systems and data are protected.
Collaborate and communicate with your on-site or remote teams effectively.
Control your IT costs and enjoy value for money.