Managed IT Service Provider Rockhampton

Business IT Support Rockhampton

Whether you’re just starting out or you’re looking for supplemental support for the management of your IT systems, Tech Cover has the solution. Outsourcing the management of your IT systems to a reliable managed service provider, such as Tech Cover, provides peace of mind that your IT infrastructure will be constantly monitored and maintained by a team of professionals.

We will take care of all technology-based problems so that you can focus on what you do best, growing your business. Our proactive approach to network security will keep your business fortified against cyber threats, while regular monitoring and maintenance of your IT infrastructure will keep your IT systems running smoothly and efficiently.

If you need cost-effective IT management Rockhampton and Australia-wide, look no further than Tech Cover. Call us today on 1300 832 326 for a quote.

Assurance Before Insurance

Do you want to keep IT support maintenance costs to a budget but still have the assistance you need exactly when you need it? We will have a service plan that suits your business needs.

IT equipment and services are generally a tool to achieve a business goal. When they are compromised, or simply unavailable, getting that job done can be hampered by this loss of service or stability.

The team at Tech Cover have over 20 years experience doing just that.  Keeping your business operational through thick and thin.

Cost-Effective IT Management

Tech Cover is a cost-effective solution to IT management without compromising on quality. With Tech Cover as your managed service provider, we will be regularly monitoring and maintaining your IT infrastructure to keep your IT systems operating at peak efficiency and reduce the risk of a system failure.

Additionally, rather than waiting for a problem to arise before considering your network security, you will have an entire team of IT experts working behind the scenes to keep your data and network secure. This will save you money on emergency call-out fees as well as fortify your business against cyber threats to prevent a loss of productivity and revenue as a result of a successful cyberattack.

Up-To-Date Industry Knowledge

Information technology is one of the most rapidly growing and changing industries in the world. This means that staying up to date with current industry changes and potential threats is often unachievable for small and even medium-sized businesses.

As IT experts, we make it our business to stay up-to-date on industry trends and changes. Outsourcing your business IT management to Tech Cover gives you access to up-to-date industry knowledge to help keep your business one step ahead of the competition.

Reliable Network Security

When a cyber-attack threatens your business, you may find that it is far too late to consider your network security. That’s why we take a proactive approach to protect your business data and network.

We will run regular analyses of your IT systems, identifying weak points and patching them before they can be exploited in a cyber attack. We will put in place defenses that will protect your data and keep your network secure in order to keep downtime as close to zero as possible.

Disaster Recovery Assistance

Tech Cover can also assist in data backup and disaster recovery when you need it. This means that when a disaster occurs, we will be able to reduce the impact on your business by recovering your data to get your business back up and running as quickly as possible. Rather than waiting for a problem to occur before taking action, we can implement data backup processes to ensure that your data is retrievable when you need it, minimising downtime.

Quality IT Management Rockhampton

If you’re struggling to juggle the management of your IT systems while running and growing your business, call Tech Cover today on 1300 832 326. We provide quality IT management Rockhampton and Australia wide at a competitive price. Leave the ongoing monitoring and maintenance of your IT infrastructure to our team of experts for a fraction of the cost of hiring an in-house IT manager.

Tech Cover provides tailored IT management services in Rockhampton for small and medium-sized businesses, ensuring that you are only paying for the services you need. For more information, give us a call or fill out our contact form and we’ll get back to you as soon as possible.

Tech Cover service all of QLD including, Brisbane, Gold Coast, Sunshine Coast, Toowoomba, Townsville, Mackay, Cairns, Gladstone, Hervey Bay, Bundaberg, Maryborough, Gympie, Rockhampton, Ipswich, Logan and the Redlands

Bring control back to your workplace. Get your obligation free quote today.

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We’ve Been Trusted By

Our Service Packages

1. Tech Cover Essentials

Tech Cover Essentials performs multiple daily hardware and software audits to identify patches and firmware updates. It includes:

  • Enterprise grade monitored anti-virus and anti-malware solutions
  • Monitoring of desktop performance
  • Management of your computer security policies and the remote support software
  • Individual support calls are charged with a 10% discount applied

2. Tech Cover Elite

Tech Cover Elite is the full support package including all that Tech Cover Essentials offers as well as adding unlimited 9 x 5 business hours helpdesk support covering:

  • Malware and virus removal, software installation
  • Application support
  • Patching support and all your IT administrative tasks
  • Cloud backup solution to secure your data

“The team are knowledgeable and friendly and they are always quick to respond.

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"made sure everything was humming perfectly

Tech Cover helped us to create a “No waiting zone” for our editing suites. Essentially we said we don’t want to wait for any uploading, downloading, exporting, importing, rendering etc. They built our computers from scratch, recreated our entire software environment, built our NAS, set us up in the cloud, and made sure everything was humming perfectly. Whenever we have a drama we just called their help desk and it is normally resolved within 5 minutes to half an hour. Great team, and great people.

– Dylan Webber – Video Domain

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“they are always quick to respond

We use Tech Cover for our business and are very happy with their service. The team are knowledgeable and friendly and they are always quick to respond. I would highly recommend using Tech Cover, they have helped our business run smoother and I know that all of our computers and data are up to date and safe.

– Lauren Hunter – Platinum Joinery

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"one of the best customer service teams I have ever dealt with

These guys are fantastic, one of the best customer service teams I have ever dealt with. They are based in Queensland and my business is based in Victoria, however today I have transferred all our email and website hosting to them because of how easy and professional they have been to deal with. Great job guys.

How Can Tech Cover Benefit My Business?

Have peace of mind knowing that your systems and data are protected.
Collaborate and communicate with your on-site or remote teams effectively.
Control your IT costs and enjoy value for money.