Managed IT Service Provider Townsville

Managed IT Service Provider Townsville

Business IT Support Townsville

Tech Cover is a leading managed IT service provider Townsville and Australia wide. We provide tailored IT management services that will keep your IT systems operational and optimised for significantly less than the cost of hiring an in-house IT manager.

From the monitoring and maintenance of your IT infrastructure to reliable network security and disaster recovery services, Tech Cover provides comprehensive IT management at a competitive price. With Tech Cover, you will have an entire team dedicated to keeping your data secure and your IT systems running smoothly. Our proactive approach to data security will safeguard your business against potential cyber threats before they happen.

Whether you’re just starting out or you no longer have the capacity to manage the growing IT needs of your business, Tech Cover can provide reliable IT management services tailored to the needs of your business. Talk to one of our IT experts today on 1300 832 326 or fill out our contact form and we’ll get back to you as soon as possible.

Assurance Before Insurance

Do you want to keep IT support maintenance costs to a budget but still have the assistance you need exactly when you need it? We will have a service plan that suits your business needs.

IT equipment and services are generally a tool to achieve a business goal. When they are compromised, or simply unavailable, getting that job done can be hampered by this loss of service or stability.

The team at Tech Cover have over 20 years experience doing just that.  Keeping your business operational through thick and thin.

Cost-Effective IT Management

With a managed IT service provider, you can outsource the management of your IT systems without compromising on quality. In fact, your IT infrastructure will be managed by a team of industry experts for a fraction of the cost of hiring an in-house IT team.

Professional IT management will also maximise uptime and productivity by keeping your network fortified against cyber threats, reducing the risk of a network breach and a resultant loss of revenue.

Regular Monitoring & Security Checks

As your managed service provider, our team will regularly monitor and maintain your IT infrastructure, including automatic patching and updates. We will also run regular security checks and system analyses to ensure that your network is protected against potential cyber threats, fixing any detected vulnerabilities before they can be exploited.

Our proactive approach to network security will ensure that your customer data remains secure, protecting the reputation of your business and reducing the risk of a successful cyber attack.

Up-To-Date Industry Knowledge

One key benefit of working with a managed IT service provider is gaining access to up-to-date industry knowledge that can help safeguard your business against cyber threats. With Tech Cover, you will have access to the knowledge and advice of our team of industry experts that would otherwise be unavailable to small businesses.

We will provide ongoing IT support for your business and staff, including advice on how to best protect your business from preventable cyber threats such as unsafe downloads and email scams.

Data Backup Services

Though we can significantly reduce the risk of a data breach, the ever-changing nature of our fast-growing industry means that there is always a small chance that a cyber-attack may still be successful. However, we can implement data backup and recovery protocols to assist in the event of a system breach.

With our disaster recovery services, we will minimise the impact on your business by quickly recovering your data to get your business back up and running as soon as possible.

Professional IT Management Townsville

If you need cost-effective IT management for your Townsville business, look no further than Tech Cover. Our team of IT specialists will take care of the monitoring and maintenance of your IT systems, identifying and resolving issues before you are even aware that there is a problem to keep your network and data secure.

Call Tech Cover today on 1300 832 326 for tailored IT management solutions at a competitive price.

Bring control back to your workplace. Get your obligation free quote today.

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We’ve Been Trusted By

Our Service Packages

1. Tech Cover Essentials

Tech Cover Essentials performs multiple daily hardware and software audits to identify patches and firmware updates. It includes:

  • Enterprise grade monitored anti-virus and anti-malware solutions
  • Monitoring of desktop performance
  • Management of your computer security policies and the remote support software
  • Individual support calls are charged with a 10% discount applied

2. Tech Cover Elite

Tech Cover Elite is the full support package including all that Tech Cover Essentials offers as well as adding unlimited 9 x 5 business hours helpdesk support covering:

  • Malware and virus removal, software installation
  • Application support
  • Patching support and all your IT administrative tasks
  • Cloud backup solution to secure your data

“The team are knowledgeable and friendly and they are always quick to respond.

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"made sure everything was humming perfectly

Tech Cover helped us to create a “No waiting zone” for our editing suites. Essentially we said we don’t want to wait for any uploading, downloading, exporting, importing, rendering etc. They built our computers from scratch, recreated our entire software environment, built our NAS, set us up in the cloud, and made sure everything was humming perfectly. Whenever we have a drama we just called their help desk and it is normally resolved within 5 minutes to half an hour. Great team, and great people.

– Dylan Webber – Video Domain

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“they are always quick to respond

We use Tech Cover for our business and are very happy with their service. The team are knowledgeable and friendly and they are always quick to respond. I would highly recommend using Tech Cover, they have helped our business run smoother and I know that all of our computers and data are up to date and safe.

– Lauren Hunter – Platinum Joinery

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"one of the best customer service teams I have ever dealt with

These guys are fantastic, one of the best customer service teams I have ever dealt with. They are based in Queensland and my business is based in Victoria, however today I have transferred all our email and website hosting to them because of how easy and professional they have been to deal with. Great job guys.

How Can Tech Cover Benefit My Business?

Have peace of mind knowing that your systems and data are protected.
Collaborate and communicate with your on-site or remote teams effectively.
Control your IT costs and enjoy value for money.