Outsourced IT Support Services
Outsourcing Your Business’s IT Support
There are many benefits to outsourcing your business’s IT support services to a quality managed service provider such as Tech Cover. Not only will you have access to the experience and knowledge of a team of IT specialists as well as the latest available technologies, but it can also significantly reduce the overall cost of IT management and eliminate unexpected costs when a problem occurs.
Tech Cover is one of Brisbane’s leading managed service providers, offering reliable IT support services Brisbane and Australia-wide at a competitive price. If you’re looking for a way to keep your IT systems optimised and running smoothly with improved data and network security, Tech Cover has the solution. Call us today on 1300 832 326 to discuss how we can help your business grow.
Assurance Before Insurance
Do you want to keep IT support maintenance costs to a budget but still have the assistance you need exactly when you need it? We will have a service plan that suits your business needs.
IT equipment and services are generally a tool to achieve a business goal. When they are compromised, or simply unavailable, getting that job done can be hampered by this loss of service or stability.
The team at Tech Cover have over 20 years experience doing just that. Keeping your business operational through thick and thin.
Reduce IT Management Costs
Outsourcing IT support services is a cost-effective alternative to hiring an in-house team. For a fraction of the cost of a full-time IT manager, you will have access to an entire team of IT specialists to manage your IT systems. This also means that you will only be paying for the services you need, with IT management that can be scaled up or down when needed, rather than having to retain an in-house IT manager regardless of whether your IT management needs change.
With a managed service provider taking care of the monitoring and maintenance of your IT systems as well as IT security, you will only be paying one flat monthly fee for ongoing IT management, rather than having to shell out for emergency call-out fees whenever something goes wrong.
22 Years of Industry Experience
By outsourcing the management of your IT systems to our team of IT specialists, you will benefit from many years of combined industry experience and knowledge. We will be available to provide expert advice and ongoing IT support when you need it.
You can count on Tech Cover to provide quick response troubleshooting with 24-hour support available.
Access to the Latest Technologies
We will also provide access to the latest technologies available that many small and medium sized businesses would not have access to when keeping IT management in-house. With up-to-date industry information, we will ensure that your IT systems are optimised for peak efficiency to keep your business one step ahead of the competition.
Regular Monitoring & Maintenance of IT Infrastructure
As with many tasks in a small business, IT management can often be added to the workload of team members whose skills lie elsewhere in order to try and keep costs down. However, IT management requires a lot of attention and knowledge to keep your IT systems running smoothly and your business data protected from potential cyber threats.
With a managed service provider, you will have a team of experts regularly monitoring and maintaining your IT hardware, software, and environment. We will monitor the condition of your IT hardware as well as your system software, automatic patching, and updates to maximise uptime and productivity.
Proactive Data Security
We can also take care of your IT security. Our proactive approach to data protection will fortify your business against cyber threats before they happen, identifying and fixing any vulnerabilities before they can be exploited to reduce the risk of a data breach.
We are also able to assist in data backup and disaster recovery when needed to get your business back up and running as quickly as possible when a disaster occurs.
Reliable IT Support For Small Businesses
If you’re looking for a way to reduce IT management costs without compromising on quality or network security, Tech Cover is the team to call. Outsourcing your IT support services to Tech Cover will ensure that your IT systems are regularly monitored and maintained with a proactive approach to data security.
You can count on Tech Cover to keep your IT systems optimised and secure, leaving you to focus on the day-to-day operations and growth of your business. Our IT support services can also be easily scaled to grow and evolve alongside your business, ensuring that you are only paying for the services you need. Call us today on 1300 832 326 for a tailored IT management solution at a competitive price.
Bring control back to your workplace. Get your obligation free quote today.
We’ve Been Trusted By
Our Service Packages
1. Tech Cover Essentials
Tech Cover Essentials performs multiple daily hardware and software audits to identify patches and firmware updates. It includes:
- Enterprise grade monitored anti-virus and anti-malware solutions
- Monitoring of desktop performance
- Management of your computer security policies and the remote support software
- Individual support calls are charged with a 10% discount applied
2. Tech Cover Elite
Tech Cover Elite is the full support package including all that Tech Cover Essentials offers as well as adding unlimited 9 x 5 business hours helpdesk support covering:
- Malware and virus removal, software installation
- Application support
- Patching support and all your IT administrative tasks
- Cloud backup solution to secure your data
“The team are knowledgeable and friendly and they are always quick to respond.
"made sure everything was humming perfectly
Tech Cover helped us to create a “No waiting zone” for our editing suites. Essentially we said we don’t want to wait for any uploading, downloading, exporting, importing, rendering etc. They built our computers from scratch, recreated our entire software environment, built our NAS, set us up in the cloud, and made sure everything was humming perfectly. Whenever we have a drama we just called their help desk and it is normally resolved within 5 minutes to half an hour. Great team, and great people.
– Dylan Webber – Video Domain
“they are always quick to respond
We use Tech Cover for our business and are very happy with their service. The team are knowledgeable and friendly and they are always quick to respond. I would highly recommend using Tech Cover, they have helped our business run smoother and I know that all of our computers and data are up to date and safe.
– Lauren Hunter – Platinum Joinery
"one of the best customer service teams I have ever dealt with
These guys are fantastic, one of the best customer service teams I have ever dealt with. They are based in Queensland and my business is based in Victoria, however today I have transferred all our email and website hosting to them because of how easy and professional they have been to deal with. Great job guys.