Managed Service Provider Brisbane
Outsource The Management of Your IT Systems
If you’re looking to outsource the management of your IT systems so that you can focus on the day-to-day operation of your business, look no further than Tech Cover. Tech Cover offers reliable IT management services at a competitive price, taking care of all of your IT problems leaving you free to grow your business.
As your Brisbane managed service provider, Tech Cover will oversee the regular monitoring and maintenance of your IT infrastructure and provide ongoing IT support and advice to your business. For a fraction of the cost of hiring an in-house IT manager, our team of experienced IT technicians will keep your IT systems protected and optimised to keep your business running smoothly. Call us today on 1300 832 326 for a consultation and quote.
Assurance Before Insurance
Do you want to keep IT support maintenance costs to a budget but still have the assistance you need exactly when you need it? We will have a service plan that suits your business needs.
IT equipment and services are generally a tool to achieve a business goal. When they are compromised, or simply unavailable, getting that job done can be hampered by this loss of service or stability.
The team at Tech Cover have over 20 years experience doing just that. Keeping your business operational through thick and thin.
Reliable IT Management
Tech Cover provides comprehensive IT management services including the regular maintenance and monitoring of your IT hardware, software, and environment. We will track your hardware specifications and monitor condition to identify when a system needs to be repaired or replaced before a breakdown occurs. We will also oversee the automatic patching and updating of software to keep your systems running at maximum efficiency.
Proactive Data & Network Security
We will conduct regular analyses of your network to identify and address any vulnerabilities before they can be used to compromise your data security. With our proactive approach towards network security, we will fortify your systems and protect your data from potential cyber threats before they happen.
Cost-Effective IT Support
If you’re looking for a cost-effective way to manage your IT systems without compromising on quality, Tech Cover is the solution. As your managed service provider, we will provide comprehensive IT management services for a flat monthly fee. Avoid the cost of hiring an in-house IT team or the inflated cost of an emergency call-out when a problem arises with a proactive managed service provider like Tech Cover.
Up-To-Date Industry Knowledge
Technology is constantly growing and evolving, which unfortunately also means that businesses are constantly facing new and more advanced cyber threats. Staying on top of industry changes is a full-time job and can often be overlooked when trying to manage your IT systems in-house, leaving your network open to attack.
With Tech Cover as your managed service provider, you will benefit from the up-to-date industry knowledge that can only be acquired through consistent time spent working in the industry. Unlike other small businesses who try to take on IT management in-house among all of their other daily tasks, you will have access to an experienced team of IT technicians with the singular goal of providing quality IT management services, day in, day out.
Data Backup & Disaster Recovery
When the unthinkable happens, you need to know that there are processes in place to minimise loss to your business. As your Brisbane managed service provider, Tech Cover will institute data backup processes to assist in data recovery in the event of a disaster. We will minmise downtime and loss of productivity by getting your business back up and running as quickly as possible.
Expert Advice & Support
Finally, with a managed service provider you will have access to ongoing IT advice and support as you need it. We can provide cyber safety information for your team to reduce the risk of avoidable cyber threats such as email scams and unsafe downloads. With Tech Cover, you will have the expert advice and support of an entire team of IT specialists to ensure that any IT questions or concerns you may have can be addressed quickly and accurately.
Your Brisbane IT Managed Service Provider
Tech Cover is your local Brisbane managed service provider, offering reliable IT management service Brisbane and Australia-wide. We look after a wide range of industries including real estate, medical centres, retail and more. Whether you’re a small business looking to outsource the management of your IT infrastructure or you have an in-house IT team looking for some external support, Tech Cover has the solution. Call us today on 1300 832 326 for quality IT management services tailored to the needs of your business.
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We’ve Been Trusted By
Our Service Packages
1. Tech Cover Essentials
Tech Cover Essentials performs multiple daily hardware and software audits to identify patches and firmware updates. It includes:
- Enterprise grade monitored anti-virus and anti-malware solutions
- Monitoring of desktop performance
- Management of your computer security policies and the remote support software
- Individual support calls are charged with a 10% discount applied
2. Tech Cover Elite
Tech Cover Elite is the full support package including all that Tech Cover Essentials offers as well as adding unlimited 9 x 5 business hours helpdesk support covering:
- Malware and virus removal, software installation
- Application support
- Patching support and all your IT administrative tasks
- Cloud backup solution to secure your data
“The team are knowledgeable and friendly and they are always quick to respond.
"made sure everything was humming perfectly
Tech Cover helped us to create a “No waiting zone” for our editing suites. Essentially we said we don’t want to wait for any uploading, downloading, exporting, importing, rendering etc. They built our computers from scratch, recreated our entire software environment, built our NAS, set us up in the cloud, and made sure everything was humming perfectly. Whenever we have a drama we just called their help desk and it is normally resolved within 5 minutes to half an hour. Great team, and great people.
– Dylan Webber – Video Domain
“they are always quick to respond
We use Tech Cover for our business and are very happy with their service. The team are knowledgeable and friendly and they are always quick to respond. I would highly recommend using Tech Cover, they have helped our business run smoother and I know that all of our computers and data are up to date and safe.
– Lauren Hunter – Platinum Joinery
"one of the best customer service teams I have ever dealt with
These guys are fantastic, one of the best customer service teams I have ever dealt with. They are based in Queensland and my business is based in Victoria, however today I have transferred all our email and website hosting to them because of how easy and professional they have been to deal with. Great job guys.