Managed IT Service Provider Cairns

Managed IT Service Provider Cairns Business IT Support

Business IT Support Cairns

Technology is an unavoidable part of any modern business and can be used to spread brand awareness, develop industry authority, and grow your business. However, neglecting the monitoring and maintenance of your IT infrastructure can leave your business vulnerable to cyber threats, and many small businesses just don’t have the capacity to adequately manage their IT systems while keeping up with their various other responsibilities.

Outsourcing the management of your IT infrastructure to a managed service provider will save you money and ensure that your IT systems are optimised and secure. Tech Cover offers comprehensive IT management Cairns and Australia-wide.

With Tech Cover, you will have an entire team of IT specialists dedicated to keeping your IT system running smoothly through the professional management of your IT infrastructure. We will take all technology-based issues off your plate, leaving you free to do what you do best and grow your business.

Assurance Before Insurance

Do you want to keep IT support maintenance costs to a budget but still have the assistance you need exactly when you need it? We will have a service plan that suits your business needs.

IT equipment and services are generally a tool to achieve a business goal. When they are compromised, or simply unavailable, getting that job done can be hampered by this loss of service or stability.

The team at Tech Cover have over 20 years experience doing just that.  Keeping your business operational through thick and thin.

Managing Your IT Infrastructure

Like all technology, your IT infrastructure requires regular management to keep it running smoothly and efficiently. As your managed service provider, Tech Cover will take care of the regular monitoring of your machines, servers, and critical systems, identifying any potential problems before they cause a problem. We will also run multiple daily hardware and software audits to identify and implement any patches and firmware updates.

For reliable IT management tailored to the needs of your business, look no further than Tech Cover. Call us today on 1300 832 326 for a consultation and quote.

Proactive Network Security

Waiting for a problem to arise before addressing your network security can cost you not only an inflated call-out fee but also loss of productivity, increased downtime, and loss of revenue.

Tech Cover takes a proactive approach to network security, running frequent analyses to identify and patch any vulnerabilities in your network before they can be targeted by a cyber threat. This will help to fortify your business against cyberattacks, reducing the risk of a data breach and keeping downtime as close to zero as possible.

Data Backup & Recovery Assistance

Keeping your business and customer data secure is essential to build customer confidence and uphold the reputation of your business. Tech Cover offers data backup services and recovery assistance to ensure that in the event of a disaster, we will be able to assist in getting your business back up and running as quickly as possible.

We can provide a reliable online backup for your business data through cloud-based storage to simplify data recovery, minimising downtime during disaster recovery processes to protect your bottom line.

Professional Advice & IT Support

Another key benefit of outsourcing IT management to a reliable managed service provider, such as Tech Cover, is that you will have access to an entire team of IT professionals for a fraction of the cost of hiring an in-house IT manager.

We utilise remote support software to provide quick and efficient IT support when you need it, with 24/7 support services available.

Quality IT Management Cairns

Tech Cover is one of Australia’s leading managed service providers, providing quality IT management services Cairns and Australia-wide. Take advantage of our team of IT experts to keep your business data secure and your IT systems operating at peak efficiency.

For quality IT management that is tailored to the needs of your business and easily scalable to match your growing business needs, Tech Cover has the solution. Call us today on 1300 832 326 for more information, or fill out our contact form and we’ll get back to you.

Bring control back to your workplace. Get your obligation free quote today.

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We’ve Been Trusted By

Our Service Packages

1. Tech Cover Essentials

Tech Cover Essentials performs multiple daily hardware and software audits to identify patches and firmware updates. It includes:

  • Enterprise grade monitored anti-virus and anti-malware solutions
  • Monitoring of desktop performance
  • Management of your computer security policies and the remote support software
  • Individual support calls are charged with a 10% discount applied

2. Tech Cover Elite

Tech Cover Elite is the full support package including all that Tech Cover Essentials offers as well as adding unlimited 9 x 5 business hours helpdesk support covering:

  • Malware and virus removal, software installation
  • Application support
  • Patching support and all your IT administrative tasks
  • Cloud backup solution to secure your data

“The team are knowledgeable and friendly and they are always quick to respond.

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"made sure everything was humming perfectly

Tech Cover helped us to create a “No waiting zone” for our editing suites. Essentially we said we don’t want to wait for any uploading, downloading, exporting, importing, rendering etc. They built our computers from scratch, recreated our entire software environment, built our NAS, set us up in the cloud, and made sure everything was humming perfectly. Whenever we have a drama we just called their help desk and it is normally resolved within 5 minutes to half an hour. Great team, and great people.

– Dylan Webber – Video Domain

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“they are always quick to respond

We use Tech Cover for our business and are very happy with their service. The team are knowledgeable and friendly and they are always quick to respond. I would highly recommend using Tech Cover, they have helped our business run smoother and I know that all of our computers and data are up to date and safe.

– Lauren Hunter – Platinum Joinery

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"one of the best customer service teams I have ever dealt with

These guys are fantastic, one of the best customer service teams I have ever dealt with. They are based in Queensland and my business is based in Victoria, however today I have transferred all our email and website hosting to them because of how easy and professional they have been to deal with. Great job guys.

How Can Tech Cover Benefit My Business?

Have peace of mind knowing that your systems and data are protected.
Collaborate and communicate with your on-site or remote teams effectively.
Control your IT costs and enjoy value for money.