What Is A Managed IT Service Provider?

What Is A Managed IT Service Provider

Smooth Operation Of Your IT Systems

Having a managed IT service provider is a cost-effective way to ensure the smooth operation of your IT systems, allowing you to focus on growing your business. In today’s world, business and technology go hand in hand, making IT management an important part of running any business. Manage your IT systems proactively with a managed IT service provider rather than waiting for a system issue that could leave your business offline and needing an emergency fix at an inflated price. A dedicated managed IT service provider, such as Tech Cover, will keep your IT systems managed and optimised, leaving you free to focus on the day-to-day of your business.

Assurance Before Insurance

Do you want to keep IT support maintenance costs to a budget but still have the assistance you need exactly when you need it? We will have a service plan that suits your business needs.

IT equipment and services are generally a tool to achieve a business goal. When they are compromised, or simply unavailable, getting that job done can be hampered by this loss of service or stability.

The team at Tech Cover have over 20 years experience doing just that.  Keeping your business operational through thick and thin.

Managing Your IT Systems

Tech Cover provides comprehensive management of your IT systems including the monitoring and maintenance of your IT hardware, software, and environment. We will keep your IT infrastructure optimised and running as it should, taking the stress of technology-based problems off your plate. Why take on the burden and added cost of managing your IT systems in-house when you can rely on the expertise of an entire team of IT technicians to keep your IT systems secure and running smoothly.

Cost-effective IT Support

A managed IT service provider is a cost-effective alternative to hiring an in-house IT manager. Take advantage of the industry experience of our team of dedicated IT specialists at a fraction of the cost. We will also provide expert advice and support so you will know exactly how your managed service provider is contributing to the operation and success of your business.

Tailored IT Services

Tech Cover provides quality IT services management tailored to your business needs. From the management of your IT systems to network support, data backup, and disaster recovery. As IT specialists, we will create a service maintenance plan to address the specific needs of your business to optimise the operation of your IT infrastructure and improve data and resource management.

Disaster Recovery Protocols

Our disaster recovery protocols will give you peace of mind that your business data will remain safe and secure in the event of a disaster. With dedicated management of your business data storage, Tech Cover ensures that your data is backed up and recoverable even in the event of a natural disaster.

Tech Cover – A Managed IT Service Provider You Can Rely On

Tech Cover is one of the leading managed IT service provider Brisbane wide, with a team of experienced IT specialists dedicated to the monitoring, maintenance, and security of your IT systems. Leave the stress of keeping your IT systems safe and operational to the experts giving you more time to focus on the day-to-day operations and growth of your business.

With Tech Cover you can rest assured that your IT infrastructure will perform as you need it to, with behind the scenes monitoring to ensure the smooth operation of your IT systems, and proactive risk management that will keep your data safe. Eliminate the inconvenience of technical problems, network issues, and data management with the comprehensive IT services Tech Cover provides at an affordable, flat rate. Call us today on 1300 832 326 for reliable IT solutions tailored to the needs of your business.

Bring control back to your workplace. Get your obligation free quote today.

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We’ve Been Trusted By

Our Service Packages

1. Tech Cover Essentials

Tech Cover Essentials performs multiple daily hardware and software audits to identify patches and firmware updates. It includes:

  • Enterprise grade monitored anti-virus and anti-malware solutions
  • Monitoring of desktop performance
  • Management of your computer security policies and the remote support software
  • Individual support calls are charged with a 10% discount applied

2. Tech Cover Elite

Tech Cover Elite is the full support package including all that Tech Cover Essentials offers as well as adding unlimited 9 x 5 business hours helpdesk support covering:

  • Malware and virus removal, software installation
  • Application support
  • Patching support and all your IT administrative tasks
  • Cloud backup solution to secure your data

“The team are knowledgeable and friendly and they are always quick to respond.

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"made sure everything was humming perfectly

Tech Cover helped us to create a “No waiting zone” for our editing suites. Essentially we said we don’t want to wait for any uploading, downloading, exporting, importing, rendering etc. They built our computers from scratch, recreated our entire software environment, built our NAS, set us up in the cloud, and made sure everything was humming perfectly. Whenever we have a drama we just called their help desk and it is normally resolved within 5 minutes to half an hour. Great team, and great people.

– Dylan Webber – Video Domain

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“they are always quick to respond

We use Tech Cover for our business and are very happy with their service. The team are knowledgeable and friendly and they are always quick to respond. I would highly recommend using Tech Cover, they have helped our business run smoother and I know that all of our computers and data are up to date and safe.

– Lauren Hunter – Platinum Joinery

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"one of the best customer service teams I have ever dealt with

These guys are fantastic, one of the best customer service teams I have ever dealt with. They are based in Queensland and my business is based in Victoria, however today I have transferred all our email and website hosting to them because of how easy and professional they have been to deal with. Great job guys.

How Can Tech Cover Benefit My Business?

Have peace of mind knowing that your systems and data are protected.
Collaborate and communicate with your on-site or remote teams effectively.
Control your IT costs and enjoy value for money.